Question 1

How do I purchase tickets?

Accepted Answer

Tickets are available exclusively through our website at TurquoiseParty.com. We offer Individual Event Tickets, General Admission (GA) Weekend Passes, and VIP Weekend Passes.

Question 2

What is the difference between a Weekend Pass and Individual Event Tickets?

Accepted Answer

VIP Weekend Pass

The VIP Weekend Pass provides the most complete Turquoise Party experience, including access to all eligible events throughout the weekend, pool parties, afterparties presented in partnership with eVOLV Strong, and exclusive VIP amenities and benefits.
General Admission (GA) Weekend Pass

The GA Weekend Pass includes admission to the festival's main events and is perfect for guests who want to experience the heart of Turquoise Party. Pool parties, afterparties, and VIP amenities are not included.
Individual Event Tickets

Individual Event Tickets provide admission to one specific event only.
GA Individual Ticket: Includes General Admission access to the selected event only.
VIP Individual Ticket: Includes VIP access and amenities for the selected event only.
Individual Event Tickets, including VIP Individual Tickets, do not include access to any other events, weekend pass benefits, or afterparties. Afterparty admission must be purchased separately, if available.
Which option is the best value?

Weekend Passes offer the best overall value and the most complete festival experience. Guests planning to attend multiple events are encouraged to purchase a Weekend Pass rather than individual tickets.

Question 3

If I buy a Weekend Pass, do I still need tickets for individual events?

Accepted Answer

No. Your Weekend Pass serves as your admission to all events included with your pass type.

Question 4

Can I transfer my ticket to someone else?

Accepted Answer

Ticket transfer policies vary by ticket type and timing. Please review our Terms & Conditions or contact us for assistance.

Question 5

Can I upgrade my pass to VIP?

Accepted Answer

If VIP passes remain available, upgrades may be offered. Please contact our team for upgrade information.

Question 6

What happens if an event sells out?

Accepted Answer

Once an event reaches capacity, additional tickets may not become available. We encourage purchasing early to secure your spot.

Question 7

Will tickets be available at the door?

Accepted Answer

Door sales are not guaranteed and are subject to venue capacity.

Question 8

Are pool party tickets included with my hotel room at ARRIVE Albuquerque?

Accepted Answer

No. Hotel accommodations and event admission are sold separately. Pool party tickets must be purchased separately unless included with your VIP Weekend Pass.

Question 9

Are tickets purchased from third-party sellers valid?

Accepted Answer

To protect yourself from scams, we strongly recommend purchasing tickets only through TurquoiseParty.com and our official ticketing partner, Ludus.

Tickets purchased through social media, private sellers, resale websites, or any unauthorized third-party source may be fraudulent, duplicated, or invalid and may be denied entry.

Turquoise Party cannot verify, replace, refund, or honor tickets purchased from unauthorized sellers.

The only authorized sources for Turquoise Party tickets are:
TurquoiseParty.com
Official Turquoise Party ticket links hosted through Ludus

Question 10

Can I get a refund if I can't attend?

Accepted Answer

All ticket sales are final. Please review our Terms & Conditions for our complete refund policy.

Frequently asked questions